To place an order, simply browse our online catalog, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase. Please note that the prices may be subject to change, discounts are sometimes added after placing your order

Currently, we only ship within Canada. We are working on expanding our shipping options to international destinations in the future.

Orders are typically processed within 1-2 business days and are shipped out 1-2 business days after payment is received.

Yes, once your order has been shipped, you will receive an order confirmation by email. If you have questions concerning your shipment, please contact our customer service team (admin@distributionmunchiz.com).

If you need to change or cancel your order, please contact our customer service team (admin@distributionmunchiz.com) as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.

We accept returns of unopened and undamaged products within 15 days of purchase. Please contact our customer service team (admin@distributionmunchiz.com) to initiate a return.

To return an item, please contact our customer service team for instructions (admin@distributionmunchiz.com).

We recommend storing candies and chocolates in a cool, dry place away from direct sunlight to maintain their freshness and quality.

You can reach our customer service team via email at admin@distributionmunchiz.com. Our business hours are Monday to Friday, 9 AM to 5 PM EST.

Yes, we offer options for individuals. You can visit our store at munchiz.ca and add our exclusive items to your cart and have it shipped directly to your location.